Use Case
See what your team knows — and what they don't
Track search patterns, identify documentation gaps, and measure knowledge health across your entire organization.
Search analytics
See the top 100 queries, which ones return results, and which ones hit dead ends. Fix gaps before they cost you.
Usage patterns
Which teams search most? Which docs are most referenced? Which sources are never touched? Data-driven knowledge management.
ROI measurement
Calculate time saved, support tickets deflected, and onboarding days reduced — real metrics for leadership.
“You can't improve what you can't measure. Knowledge analytics turns tribal knowledge into organizational intelligence.”
Capabilities
How it works for knowledge analytics
Gap analysis dashboard
Queries with no results or low-confidence answers reveal exactly where your documentation falls short.
Team-level insights
Compare search behavior across engineering, product, support, and sales. Each team has different knowledge needs.
Trending topics
Spot emerging questions before they become bottlenecks. A spike in "deployment process" queries means your docs need updating.
Source health scores
Each connected tool gets a freshness score. Stale Notion pages drag down your overall knowledge health.
Weekly reports
Automated email to knowledge managers with key metrics: searches, results quality, gaps identified, and docs updated.
Export & API
Pull analytics data into your existing BI tools. CSV export and REST API for custom dashboards.
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